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Strong brand, generalist mid-level backend role, metro location, and broad skillset attract many applicants.
Core backend and cloud skills are widely transferable across industries.
Explicit 3+ years plus mandatory Node.js/TypeScript/Java, distributed systems and AWS increases filtering rigor.
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Design and develop scalable cloud-native digital messaging services supporting high-volume customer interactions across channels like Meta, X, SMS, WhatsApp, and LINE.
Own significant components of the Genesys Cloud digital messaging platform, ensuring high availability, fault tolerance, security, and operational resilience.
Collaborate in technical design and architectural decisions; implement automated testing and participate in service monitoring and on-call rotations to maintain service quality.
Minimum 3 years of software engineering experience with Node.js, TypeScript, and Java.
Experience designing or developing distributed systems and microservices architectures with proven ability to build fault-tolerant, highly available systems.
Proficiency with REST API design and integration, automated testing (unit, integration, end-to-end), and cloud infrastructure preferably AWS.
Working knowledge of networking concepts (TCP/IP, subnets, DNS, load balancing) and software version control (Git).
Experienced in building and maintaining integrations with social and digital channels such as Meta, X, WhatsApp, SMS, LINE, reflecting a strong domain specialization in digital messaging platforms.
Capable of influencing architectural decisions and evolving platform components in a scalable, fault-tolerant, and secure cloud environment.
Comfortable working in distributed teams and engineering on-call rotations demonstrates operational ownership mindset suitable for enterprise-grade service delivery.