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Metro location, generalist support role with broad skillset increases candidate competition.
Skills like SQL, cloud, monitoring, and incident management transfer easily across industries.
Explicit 8-10 years plus mandatory SQL/Oracle and production support skills enforce strict filters.
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Own end-to-end customer environments including UAT, Production, DR, and SPT with responsibility for issue resolution and system stability.
Perform deep technical troubleshooting and root cause analysis across application, database (SQL, Oracle), cloud (Azure, Oracle Cloud) and monitoring layers.
Drive automation, process improvements, and mentor junior engineers to enhance technical knowledge and operational excellence.
8-10 years of total work experience.
Strong expertise in SQL/Oracle and database performance tuning.
Hands-on experience with production application support, incident management, and troubleshooting across application, integration, and infrastructure layers.
Location requirement: Pune.
Experienced in multi-tier client-server systems with knowledge of middleware integrations and load balancers.
Familiar with cloud technologies (Microsoft Azure, Oracle Cloud) and monitoring tools (AppDynamics, Splunk, Kibana).
Comfortable working collaboratively with TAMs, Engineering, DevOps in a proactive, ownership-driven support environment.