Back
Tier-1 brand, metro location, and generalist entry-level claims role increases candidate competition.
Banking fraud and VISA rules require domain knowledge, making cross-industry transfers difficult.
Minimal experience required but regulatory compliance and fraud skill checks increase screening rigor.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Support and process customer claims related to suspected fraud, ensuring accurate information capture and adherence to Regulation E and VISA rules.
Conduct detailed fraud investigations, analyze transactions, and provide timely updates and resolutions to customers.
Maintain operational accounting activities including preparing reports, reconciling accounts, and supporting billing and compliance processes.
6+ months of customer service support experience or equivalent demonstrated through work experience, training, military experience, or education.
Ability to apply regulatory (Regulation E) and VISA rules for fraud claim decisions.
Strong verbal and written communication skills; proficiency in data entry and analytical skills relevant to claims and accounting.
Work Experience Required: 6+ months customer service support or equivalent.
Experience working in fraud claims or financial services operations handling transaction disputes and fraud investigation.
Comfortable operating in a fast-paced, quality-driven environment requiring high accuracy and regulatory compliance.
Demonstrates capacity to multi-task, learn quickly, interpret documentation accurately, and escalate discrepancies effectively.