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Niche US pension/401k expertise reduces candidate pool despite known employer.
Core benefits administration skills transferable across industries, but US 401k expertise increases domain specificity.
Requires US pension/401k experience, Excel and SOP proficiency, so moderate shortlisting filters.
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Process all activities related to client benefit plans ensuring accuracy and timeliness while meeting or exceeding client SLAs.
Develop strong understanding of client plan provisions and maintain updated SOPs and documentation.
Collaborate with Customer Service, Technology, and Shared Services teams to resolve participant issues and ensure compliance with process guidelines.
Bachelor’s degree in any discipline.
1 – 2 years experience in US pension / 401k / payroll administration preferred.
Proficiency in Excel at an intermediate level (e.g., VLOOKUP/XLOOKUP, IF formulas, pivot tables).
Work authorization without the need for visa sponsorship in the employing country required.
Experienced in US pension/401k/payroll operations with focus on transactional accuracy and SLA adherence.
Comfortable working in deadline-driven environments and managing multiple priorities effectively.
Able to collaborate cross-functionally and maintain detailed and updated process documentation.