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Niche backup/CommVault specialization and senior experience reduce candidate pool despite Bengaluru location.
Highly domain-specific backup tooling and ITIL processes make cross-industry transfers limited.
Mandatory 7+ years, CommVault/cloud backup experience, and ITIL/certification requirements increase screening strictness.
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Own design, implementation, and administration of backup environments across multiple solutions including CommVault, Azure Native Backup, Rubrik, Druva, NetBackup, Veeam.
Lead technical escalations, backup assessments, audits, and propose/implement improvements to backup performance and success rates.
Manage incident, problem, and change management aligned to ITIL; coordinate vendor engagement; maintain backup configurations and documentation; provide 24x7 on-call support and participate in DR exercises.
At least 7 years of hands-on experience managing backup infrastructures and IT infrastructure management.
Experience with CommVault and Azure Native backup solutions; certification required for CommVault and preferred for Azure/AWS native backup.
Bachelor's or Master's degree in Computer Science, Information Science, or related field.
ITIL process knowledge and certification; experience with service management tools like ServiceNow or Remedy.
Experienced in multi-platform backup environments with deep technical troubleshooting and automation skills (including SRE/DevOps tools).
Familiarity with cloud-native backups (AWS, Azure) and cross-functional collaboration for seamless service delivery.
Demonstrated ability to manage 24x7 operations with incident and problem management rigor aligned to ITIL.