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PwC brand, mid-level (3–6 yrs) role and Bangalore location increase competition despite specialized ServiceNow skills.
ServiceNow HRSD/WSD specialization and integration experience reduce cross-industry transferability.
Explicit 3–6 years, mandatory ServiceNow HRSD/WSD skills and certifications enforce strict shortlisting.
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Customize and build workflows, forms, widgets, and portals within ServiceNow HRSD (HR Service Delivery) and WSD (Workplace Service Delivery).
Configure and manage HRSD modules including Case and Knowledge Management, Employee Service Center, and Lifecycle Events, plus develop custom applications for workplace service delivery like desk booking and visitor management.
Develop integrations between ServiceNow modules and external HR systems such as SuccessFactors, Oracle HCM, and Workday using REST/SOAP APIs.
3 to 6 years of relevant work experience with ServiceNow development.
Bachelor's degree in Engineering (BE/B.Tech), MBA, or MCA.
Proficiency in ServiceNow HRSD/WSD modules and core platform development, including JavaScript, Glide APIs, Business Rules, and Script Includes.
Mandatory certifications: Certified Implementation Specialist (CIS) or Certified Application Developer (CAD) and Certified System Administrator (CSA).
Experienced in end-to-end ServiceNow HRSD and WSD platform customization and integration projects.
Skilled in integrating ServiceNow with multiple external HR systems using REST/SOAP APIs, demonstrating strong technical and platform expertise.
Able to manage multiple HRSD modules and deliver custom application solutions focused on operational efficiency in HR and workplace services.