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Senior role with Azure specialization and metro location yields moderate applicant competition.
Technical Azure skills are transferable, but investment-application and service-owner context requires domain familiarity.
Explicit 12 years experience and 6+ years service management plus Azure skillset creates strict filters.
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Own and manage Azure cloud application support focusing on investment applications within M&G Technology.
Drive service improvement initiatives across Azure Cloud environments and collaborate with platform leads, engineering teams, and third-party cloud vendors.
Provide 24x7 support for business-critical cloud applications including incident resolution, monitoring, alerting, and business continuity operations.
Total work experience: 12 years in software engineering with 6+ years in service management.
Technical expertise in Azure services including Storage Accounts, Azure Data Factory, Logic Apps, Function Apps, Cosmos DB, SQL Database, and Azure monitoring tools.
Experience working in fast-paced agile environments across cross-functional teams.
Graduate degree in any discipline.
Strong blend of software engineering and application support experience with domain knowledge in investment application services.
Proven ability to manage cloud application support with ownership of end-to-end issue resolution and service improvement.
Experienced in collaborating with multiple stakeholders including internal leadership, external third parties, and strategic partners in a global support context.