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Strong global brand, metro location, and mid-level generalist L2 role with broad technical requirements.
Core systems and automation skills are broadly transferable, though banking domain knowledge is advantageous.
Multiple mandatory technologies, ITIL expertise, and shift flexibility enforce strict shortlisting.
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Handle and resolve complex technical issues related to large-scale applications, systems, and databases.
Analyze technical queries to extract data, create databases, and fine-tune systems for low to medium risk deliverables.
Advise internal teams on tools and process improvements while monitoring system performance and supporting operational processes.
Minimum 2 years of Systems Engineering experience (or equivalent via work experience, training, military experience, or education).
Expertise in Unix/Windows operating systems and scripting languages (shell/Perl/Python) for automation.
Strong knowledge of relational databases (Oracle/MySQL) and ability to write SQL queries.
Flexible to work in shifts covering APAC and UK hours (rotational basis).
Experience in application support within banking or financial services domain is advantageous.
Familiarity with ITIL processes (Change, Incident, and Problem Management) and monitoring tools like ITRS Geneos, AppDynamics, or Splunk.
Skilled in managing application servers (Apache, WebLogic), middleware (IBM MQ Series, Tomcat), and job scheduling tools (Autosys, Control-M, IBM Workload Scheduler).