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Remote option, generalist Operations Engineer title, Bangalore metro, broad infra skills increase candidate competition.
Core infra, monitoring, and cloud skills are broadly transferable across industries.
Explicit 2+ years requirement plus technical infra and database skills require moderate filtering.
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Provide escalated technical support and lead resolution of complex application and infrastructure issues, including problem management cases.
Install, configure, monitor, maintain, and optimize production server hardware, software, networks, and external services such as cloud environments.
Perform continuous production system and application health monitoring, analyze metrics, prioritize issues, and execute action plans based on customer feedback.
Bachelor’s degree in computer science, electronics, telecommunication, or equivalent experience.
Minimum 2+ years of relevant professional experience in application support, technical customer support, problem management, relational databases, programming, or software development.
Experience with server hardware/software, operating systems, databases; certifications such as OCP, OCA, or SQL Server Certified Engineer preferred.
Work Experience Required: Minimum 2+ years relevant experience
Experienced individual contributor skilled in analyzing and resolving complex technical escalations in production environments.
Proficient in monitoring and maintaining infrastructure including network, servers, databases, and cloud services to ensure optimal application performance.
Familiar with root cause analysis, performing user acceptance testing, and coordinating cross-functional resources including third-party vendors for issue resolution.