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Tier-1 brand combined with mid-level, metro, and generalist product-operations profile increases applicant competition.
Payments, operational risk, and governance expertise make transitions across industries less transferable.
Explicit 3–5 years requirement plus domain-specific risk and payments experience make shortlisting moderately strict.
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Lead governance and operational risk management activities focused on Issues, Operational Risk Events (OREs), and audit management within Payment Designation and global acquiring.
Drive execution, accountability, and improved operational risk frameworks to enable product teams to focus on delivery and client enablement.
Support the strategic transition and modernization of American Express’ global acquiring capabilities and partnerships with platforms like Stripe and Adyen.
3–5 years of experience in product operations, risk, governance, payments, or related roles.
Understanding of governance concepts and operational risk frameworks such as OREs, Issues, Remediation, RCSA; familiarity with tools like Archer is a plus.
Work Experience Required: 3–5 years in relevant domains including product operations or risk.
Working knowledge of AI tools and workflows to improve productivity and execution.
Detail-oriented operator capable of driving outcomes and accountability in a dynamic, cross-functional environment.
Experience or exposure to enterprise payments, platform or API-based products preferred.
Strong problem-solving skills with high ownership mindset and strong execution focus.