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Tier-1 brand, metro location and a common BA manager title create moderate applicant competition.
Medium: core BA and process skills transfer across industries but legal/regulatory experience preferred.
Mandatory 7+ years, specific process improvement and regulated-environment experience increases screening strictness.
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Analyze and improve end-to-end business processes within General Counsel operations to enhance efficiency and compliance.
Gather, document and prioritize business requirements; act as liaison between stakeholders, subject experts and delivery teams to implement technology-enabled solutions.
Lead workshops, develop business cases, and support project lifecycle activities including risk tracking, adoption, and change management.
7+ years experience as Business Analyst, Process Analyst, or similar role focusing on process improvement.
Strong expertise in end-to-end process mapping, requirement gathering and stakeholder management.
MBA, Engineering degree or equivalent qualification.
Work Experience Required: 7+ years in relevant roles.
Experienced in regulated environments such as Legal Operations, Compliance, Risk, or Financial Crime functions.
Proficient with technology-enabled change including workflow automation and system implementation, preferably with exposure to low-code platforms or AI solutions.
Skilled at engaging senior leadership and cross-functional teams to drive process simplification and measurable business value.