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Medium — strong employer brand and metro location balanced by niche CPQ/SFDC domain and seniority.
High — Requires niche SaaS Deals Desk, CPQ and Salesforce domain experience limiting cross-industry transfer.
High — explicit 8+ years and mandatory CPQ/SFDC Deals Desk domain experience required.
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Identify and drive system enhancement and automation initiatives in Deals Desk, Order Management & Billing for CPQ and CRM systems.
Collaborate with business, IT, and vendor teams to manage projects, including requirement gathering (BRD), testing, UAT coordination, and timely delivery.
Provide ongoing support including troubleshooting, training sessions, pricing updates, approvals configuration, and progress reporting to management.
Minimum 8 years of experience in Deals Desk, Order Management, and Transformation focusing on system enhancement and automation.
Strong hands-on experience with CPQ and Salesforce CRM (SFDC) enhancements.
Demonstrated project management capabilities, preferably supported by certifications such as Agile, Scrum, or PMP.
Work Hours: APAC Time Zone (10 am to 7 pm). MBA degree preferred but not mandatory.
Experienced in driving process improvements specifically within SaaS sales operations involving Deals Desk and Order Management.
Proven ability to collaborate cross-functionally with business stakeholders, IT teams, and vendors across geographies.
Skilled in project management with a focus on detail-oriented execution and handling multiple tasks to meet deadlines in a fast-paced environment.