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Strong employer brand plus a common TA sourcing role drives moderate applicant density.
Recruitment skills transfer across industries but frontline-sales sourcing requires domain knowledge, so moderate sensitivity.
No explicit years but mandates process-area and shared-services experience, creating moderate filter strictness.
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Own the development and maintenance of standard operating procedures in a specific process area within Mondelēz International Digital Services.
Ensure compliance with service level agreements, company policies, and legal requirements including data protection.
Analyze process exceptions, provide improvement recommendations, and lead continuous process improvement initiatives.
Experience in a specific process area and shared service organization environment.
Skills in process design, process mapping, and business requirement gathering.
Strong communication and interpersonal skills with the ability to influence others.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced in managing service operations within shared service or digital service environments.
Able to co-own and drive process standardization and simplification initiatives.
Effective communicator with a focus on compliance and continuous process improvements.