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Mid-level generalist role in a metro location with common skills increases competition.
US-facilities support and ServiceChannel experience reduce cross-industry transferability.
Explicit 2–5 years requirement plus preferred ServiceChannel and US-facilities experience moderately restricts shortlisting.
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Manage and monitor facility-related work orders using ServiceChannel for US-based clients.
Coordinate with vendors, contractors, and internal teams to ensure timely completion of repair and maintenance activities.
Track work order status, handle follow-ups, escalate issues, and prepare operational reports adhering to SLAs.
2-5 years experience in Facility Management, Property Management, or Work Order Management.
Experience supporting US-based facilities or commercial properties preferred.
Hands-on experience with ServiceChannel preferred.
Bachelor's degree preferred; Work Experience Required: 2-5 years in relevant domain.
Experienced with facility operations involving vendor coordination and US client communication.
Skilled in managing large volume of work orders with attention to detail and adherence to SLAs.
Familiarity with commercial real estate facility services and facility management tools like ServiceChannel.