Back
Tier-1 employer and Pune metro increase competition, but senior, niche SRE focus limits density.
Telecom OSS/BSS and managed-service experience preferred, but SRE and operations skills are moderately transferable.
Explicit 10–15 years, ITIL, telecom OSS/BSS and SRE skills create strict mandatory filters.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Own operational governance, decision-making, and service stability for CCS production services across retained teams, managed service partners, and delivery organizations.
Lead operational governance forums, service review meetings, and provide leadership during P1/P2 major incidents including recovery and communication.
Monitor and govern operational readiness, SLA/KPI/MTTR metrics, supplier performance, and drive problem management, RCA quality, automation, and operational excellence initiatives.
10 to 15 years of relevant experience in IT Operations, Service Management, SRE or Application Support.
Strong knowledge and experience in Incident, Problem, Change, Release, and Service Transition processes, and ITIL frameworks.
Experience with telecom OSS/BSS, Managed Services, and tools such as ServiceNow, Jira, Splunk, Dynatrace, Grafana, or AppDynamics is beneficial but not strictly mandatory.
Work Experience Required: 10 to 15 years in related fields; Notice Period: Not explicitly mentioned in the JD.
Experienced leader comfortable working with cross-functional teams and senior stakeholders managing operational risk and communication.
Proven track record in large-scale operational governance and managing production services in complex telecom environments involving multiple vendors and managed services.
Strategic focus on service reliability, operational readiness, automation, observability, and continuous improvement aligned with SRE practices and service excellence.