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Specialized ServiceNow role with mid-level experience and hybrid onsite, moderate applicant competition.
ServiceNow platform expertise limits transferability across industries, requiring specific product experience.
Explicit 5+ years ServiceNow requirement plus mandatory platform, scripting, and integration skills enforce strict candidate filters.
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Serve as primary technical lead and subject matter expert for the ServiceNow platform, defining platform direction and governance.
Design, develop, configure, and support scalable and secure ServiceNow solutions including workflows, ITSM, CMDB, and Service Catalog modules.
Lead development lifecycle, manage integrations, maintain data integrity, mentor team members, and ensure alignment with ITIL/ITSM standards.
5+ years of experience in ServiceNow development and administration.
Strong expertise in ITSM, CMDB, and Service Catalog modules.
Proficient in JavaScript, Glide API, and REST/SOAP integrations.
Understanding of ITIL/ITSM processes.
Experienced in enterprise-scale ServiceNow environments with knowledge in platform governance and architecture.
Capable of bridging business requirements with technical solutions and leading development lifecycle activities.
Skilled in stakeholder engagement, mentorship, and maintaining technical documentation.