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Popular inside-sales role, mid-level experience expectation, and metro locations increase candidate competition.
Role requires professional services and deal-desk experience, reducing easy cross-industry transferability.
Moderate; requires 2+ years customer-facing experience, Professional Services/SaaS background and Salesforce familiarity.
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Manage and process Statements of Work (SOWs), Change Requests (CRs), and project extensions within assigned territories to drive incremental growth in Professional Services sales.
Collaborate with sales, pre-sales, project management, and legal teams to ensure alignment on scope, pricing, and deliverables, while maintaining compliance and approval processes.
Provide forecasting and reporting on deal pipeline trends, optimize deal desk workflows, and maintain accurate commercial documentation to support transaction efficiency and audit readiness.
Bachelor's degree in Business, Information Technology, or related discipline.
2+ years of customer-facing experience in renewals, consulting, delivery, Professional Services, Customer Success, or similar roles.
Familiarity with CRM tools such as Salesforce.
Work Experience Required: Minimum 2 years in relevant customer-facing roles as detailed above.
Operates effectively in a fast-paced environment managing high transaction volumes with speed, precision, and consistency.
Balances customer-centric thinking with strong commercial acumen and process discipline to handle recurring deal cycles reliably.
Experienced collaborating cross-functionally across sales, services, and legal teams, with exposure to SaaS or services-based sales, and a continuous improvement mindset.