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Mid-level, metro location, broad generalist support skills and known employer increase applicant competition.
Technical skills transferable but India-specific banking domain knowledge makes fit moderately sensitive.
Explicit 4–6 years, banking domain experience and mandatory technical skills raise filtering strictness.
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Provide L1/L2 24/7 support for banking applications including Flexcube Retail, Internet and Mobile Banking, Payments, and CRM.
Analyze, debug, resolve production issues, perform root cause analysis, incident management, and application tuning.
Write complex SQL queries, prepare MIS reports for banking regulatory requirements, and support automation and scripting for application monitoring and troubleshooting.
4 to 6 years of experience in L1/L2 application support in core banking applications within the banking domain, especially India-specific systems.
Strong technical skills in SQL, Linux, Oracle, IIS, DevOps, API, troubleshooting, and application monitoring.
Experience in incident management, root cause analysis, scripting, and automation relevant to banking applications.
Work Experience Required: 4 to 6 years as specified. Notice period: Not explicitly mentioned in the JD.
Experienced in core banking application support with deep knowledge of India-specific banking regulations and systems like Flexcube Retail (FCR).
Technically adept with ability to collaborate across business and IT teams, focusing on Agile methods and integration architecture.
Capable of performing detailed root cause analysis and driving automation using DevSecOps practices within a complex enterprise environment.