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Global brand, Bangalore metro, and broad platform requirements increase candidate density despite senior-level specificity.
Platform engineering skills transferable, but loyalty/CRM vendor and marketing-technology experience increases domain specificity.
14+ years requirement plus mandatory platform, vendor integrations, and specific tech stack make filters strict.
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Lead and grow engineering team responsible for the global loyalty and customer communications platform, ensuring delivery, stability, and operational excellence.
Own technical operation, integration, and evolution of a vendor-based loyalty product including platform abstractions and automation to support multi-market rollouts.
Manage platform reliability and support activities, including incident management, root cause analysis, and production ownership across multiple regions and channels.
14+ years of software engineering experience with proven engineering team leadership and platform operations.
Strong experience with distributed systems, microservices, APIs, event-driven architectures, and production support.
Experience with vendor-based enterprise platforms and integrating third-party SaaS/vendor products.
Coding skills in Java, Springboot, Python, or GoLang.
Experienced in managing globally distributed teams and working across US (PST) and EU time zones.
Proficient in leading large scale platform rollouts with vendor and stakeholder management across multiple markets and functions.
Background in loyalty, CRM, customer engagement, or marketing technology ecosystems with strong collaboration and strategic delivery focus.