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Remote flexibility, common Product Manager title, metro location, and broad BI/SQL requirements raise applicant competition.
Role requires reporting/MIS and contact-center domain knowledge, making cross-industry transitions moderately challenging.
Requires specific MIS/BI, SQL, UAT and migration experience but lacks explicit years, so moderate filtering applies.
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Own and manage the Reporting & MIS product backlog for a large-scale Google/Five9 Cloud Migration, focusing on operational reporting accuracy and continuity.
Drive data validation, reconciliation, user acceptance testing (UAT), and reporting readiness during migration from legacy to cloud-based platforms.
Collaborate cross-functionally with business and technology teams to define reporting requirements, automate reporting, and rationalize KPIs and dashboards.
Experience in Reporting, MIS, BI, Data Analytics, Product Ownership, or Business Analysis, with hands-on data validation, reconciliation, and UAT.
Strong skills in Excel, PowerPoint, and reporting tools like Power BI, Tableau, or Looker; working knowledge of SQL and data querying.
Bachelor's Degree or equivalent relevant experience.
Work Experience Required: Not explicitly mentioned in the JD.
Has experience managing complex reporting and MIS during large-scale cloud migration projects, especially in SaaS/contact center or cloud environments.
Operates effectively in Agile/SAFe environments, collaborating with cross-functional teams including Engineering, Data, Analytics, and Technology.
Skilled at translating business requirements into technical features, driving reporting rationalization, and enabling self-service analytics solutions.