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Metro Bangalore location, generalist Systems Engineer title, and broad cross-platform skillset increase competition.
Skills are transferable across industries, but macOS/JAMF and security focus raise domain specificity.
Specific tooling required (JAMF, Okta, Zscaler) but no years specified, so medium strictness.
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Manage MacOS endpoint lifecycle including enrollment, configuration, patching, and compliance enforcement using MDM tools such as JAMF.
Administer and troubleshoot identity and access management systems including Okta (SSO, MFA, lifecycle management) and Active Directory.
Serve as escalation point for complex issues in network connectivity (VPN, DNS, firewall), Microsoft 365 services, Zoom collaboration tools, and security incident support including endpoint security and policy enforcement.
Experience with MacOS endpoint management and MDM tools like JAMF or equivalent.
Experience administering identity management systems such as Okta and Active Directory.
Familiarity with VPN technologies (GlobalProtect, Zscaler), network fundamentals (DNS, DHCP, VLANs), and Microsoft 365 administration.
Work Experience Required: Not explicitly mentioned in the JD.
Technical proficiency integrating endpoint management, identity access controls, network troubleshooting, and security compliance at an advanced level.
Experienced in cross-functional collaboration addressing escalated incidents involving security, networking, and productivity platforms.
Comfortable managing end-to-end resolution of complex technical escalations and documenting solutions to improve team knowledge and processes.