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Senior, niche satellite networking and CCIE requirements reduce applicant pool despite AWS brand.
Highly specialized satellite and ISP networking skills and certifications limit industry transferability.
Multiple mandatory years, CCIE/SDWAN requirements, on-call and export-control eligibility make shortlisting stringent.
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Own resolution of escalated satellite network issues impacting service quality (latency, jitter, packet loss) through in-depth technical diagnosis and problem-solving.
Drive cross-functional collaboration to restore optimal performance and customer satisfaction for Amazon LEO satellite broadband services.
Develop and document technical solutions and knowledge base content while supporting rotating shift and on-call schedules for continuous operational coverage.
Minimum 8 years experience in ISP/Service Provider network architecture and operations with large-scale networks.
At least 3 years in systems administration, engineering or technical IT/cloud operations support role.
Proficiency and hands-on experience with SDWAN/SDN technologies (Cisco Viptela, VMware VeloCloud, Versa Networks) and relevant professional certifications (CCNP, CCIE, JNCIE or AWS Solutions Architect).
Must be eligible to obtain U.S. export licenses due to handling of export-controlled technologies related to satellite communications.
Experienced in NOC operations with emergency response and on-call support handling complex network problems.
Strong background in SDN controllers, orchestration, and network architectures (overlay/underlay, application-aware routing).
Skills in Python network automation (including JSON/YAML, REST APIs, Ansible, Terraform) and AWS networking (VPC, Direct Connect) are preferred for success in this role.