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Strong Tier-1 brand, popular product role, and likely metro location increase competitive applicant density.
Core product operations skills are transferable, but payments preference increases industry specificity.
Prefers payments domain and product operations expertise with technical familiarity; no explicit years required.
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Co-lead implementation of global product support and operational framework for digital payment programs including Click to Pay and Secure Card on File.
Develop and distribute release communications and lead cross-functional troubleshooting, requirements gathering, and solutions facilitation.
Analyze product KPIs and maintain scorecards to drive data-driven improvements and set operational strategies for product deployment across regions.
Experience in digital industry, preferably payments-related, with B2B customer support or operations functions.
Knowledge of system analysis, application development, and managing large-scale deployments.
Strong oral and written communication, project management, and negotiation skills.
Work Experience Required: Significant prior experience in relevant digital/payments B2B operational roles.
Experienced in managing global product operations with cross-functional teams in a digital payments environment.
Detail-oriented with strong business acumen and capability to drive continuous operational improvements.
Comfortable operating at the intersection of technology, product, and business stakeholders to deliver and scale payment solutions.