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Strong employer brand, metro Bangalore location, and common engineering manager title increase candidate competition.
Role requires loyalty/CRM vendor and global market onboarding experience, reducing cross-industry transferability.
Explicit 14+ years requirement plus mandatory platform, vendor, and technical stack requirements.
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Lead engineering team responsible for operating, integrating, and evolving Levi Strauss & Co.’s global loyalty and customer communications platform across multiple channels (web, mobile, retail, email, SMS).
Own delivery planning, vendor product operations, platform abstractions (APIs, integrations), and global market onboarding for the loyalty platform ensuring operational stability and scalability.
Drive automation, platform reliability, support practices, and cross-functional collaboration with product, marketing, data, and regional teams across multiple time zones.
14+ years of software engineering experience with proven leadership of engineering teams and production platform operations.
Experience with distributed systems, microservices, APIs, event-driven platforms, and integration of vendor-based enterprise platforms.
Proficient coding skills in Java, Springboot, Python, and GoLang.
Ability to work overlapping US (PST) and EU time zones; Location requirement: Bengaluru, India; Work Experience Required: 14+ years stated explicitly.
Experienced in leading global platform rollouts and managing vendor-based SaaS platforms with SLAs, release governance, and vendor escalation.
Strong background in loyalty programs, CRM, customer engagement, marketing technology ecosystems, and multi-channel campaign execution platforms.
Skilled in designing platform abstractions and operational practices supporting high availability, automation, and cross-region scalable deployments.