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Tier-1 brand, mid-level experience, metro location, and broad integration skillset increase applicant competition.
Enterprise integration and deployment skills transfer across industries, though decision-management domain knowledge raises sensitivity.
Explicit 4+ years and required platform/integration experience make hiring filters moderately strict.
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Own end-to-end delivery of moderately complex customer implementations including configuration, integration, environment setup, deployment, and incident response.
Develop and improve reusable configurations, integration templates, automation scripts, and documentation to streamline delivery and support.
Lead customer communication, incident triage, and mentoring of junior engineers while collaborating cross-functionally with Support, Professional Services, and Engineering teams.
4+ years experience in technical implementation or customer-facing roles involving configuration, integration, and deployment of enterprise software.
Hands-on exposure to FICO Platform or comparable decision management/analytics/fraud prevention platforms; demonstrated ability to quickly ramp in platform technologies.
Proven ability to produce reliable technical documentation, runbooks, and identify technical risks proactively before impacting customers.
Ability to operate autonomously, communicate clearly with customers/internal teams, and handle moderately complex technical issues independently.
Experienced in translating ambiguous or partially-defined customer requirements into operational solutions with sound judgment and minimal supervision.
Skilled at mentoring or coaching less experienced engineers and driving process/tool improvements for team efficiency.
Comfortable engaging in technical leadership activities such as knowledge sharing, peer reviews, and guiding incident response while maintaining clear communication with diverse stakeholders.