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Metro location and recognizable bank brand increase competition, though role is niche in learning operations.
Core L&D operations skills transferable across industries, but Workday and banking governance increase sensitivity.
Requires specific L&D operations experience and Workday familiarity, but no explicit years requirement.
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Lead operational and governance frameworks for enterprise learning programs, ensuring processes and resources are maintained at high standards.
Manage program delivery including coordination with Australian and global teams, vendor and stakeholder management to transition learning initiatives to business-as-usual.
Provide operational support and prepare reporting to inform decision-making and measure impact of learning activities.
Experience in learning operations, program coordination, or governance roles.
Experience with scheduling tools, reporting, and learning platforms, preferably Workday.
Preferred tertiary qualification in business operations/governance, education, or related discipline.
Work Experience Required: Not explicitly mentioned in the JD.
Experienced in managing cross-functional, multicultural teams and collaborating with global stakeholders.
Demonstrates strong organisational, program management, and governance capabilities in enterprise learning environments.
Comfortable with data literacy, learning management systems, and interested in leveraging AI in learning operations.