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Metro-based SRE role with common skills yields moderate competition despite seniority.
High because the role requires payments-domain SRE experience and specific GCP/production support skills.
Explicit 8-10 years, leadership and mandatory SRE/GCP/payments requirements raise shortlisting strictness.
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Lead a team of 6-8 Site Reliability Engineers/Production Support Analysts to ensure availability, stability, and performance of business-critical applications and cloud infrastructure.
Oversee production support for Google Cloud Platform (GCP), Java-based applications, Cloud SQL, and manage critical incident response including Root Cause Analysis and prevention.
Drive operational excellence through automation, proactive monitoring, improving MTTD and MTTR, and maintaining operational documentation and KPIs.
8 to 10 years experience in Production Support, Application Support, SRE or similar IT operations role.
Minimum 2-3 years experience leading support or SRE teams.
Strong knowledge and hands-on experience with Java/J2EE applications, Spring Boot, Microservices, and supporting payments domain applications on Google Cloud Platform (GCP).
Experience with ITSM tools such as ServiceNow, databases like Cloud SQL, SQL Server, BigQuery, Firestore, MongoDB, and monitoring tools like Splunk, Grafana.
Experienced leader comfortable managing mid-sized technical operations teams in a 24x7 production support environment.
Strong technical expertise with Java-based backend applications in cloud environments (GCP), and skills in incident management and operational metrics.
Proven ability to improve operational efficiency through automation, monitoring, and process improvements within payments or fintech domain.