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Strong Nike brand and remote work raise competition despite the niche ServiceNow specialization.
Role requires ServiceNow platform expertise, limiting cross-industry transferability.
Requires explicit ServiceNow experience, platform skills, and scripting, making shortlist filters strict.
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Own configuration, development, and operational support for Nike’s ServiceNow platform covering security, data management, reporting, integrations, and environment management.
Collaborate with product managers in Agile teams to design, develop, and deliver end-to-end ServiceNow solutions including forms, workflows, portals, notifications, and API integrations.
Maintain platform health by applying patches, upgrades, troubleshooting incidents, and ensuring data integrity and security.
Around 2 years of experience working with the ServiceNow platform.
Strong programming skills with exposure to automation frameworks and API-driven development.
Familiarity with GenAI and Agentic frameworks.
Work Experience Required: Approximately 2 years in ServiceNow development and administration.
Experienced in full lifecycle ServiceNow development including scripting, workflow design, and integrations in an Agile environment.
Competent in maintaining platform health, security, and performance for global enterprise applications.
Capable of collaborating effectively with cross-functional teams including product managers and business stakeholders to deliver technical solutions.