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Tier-1 brand, remote, mid-level generalist role in Bangalore with broad cross-stack skills drives high competition.
Cloud and Terraform skills transfer across industries, but managed-services run-state experience favors domain specialists.
Explicit 4+ years plus mandatory AWS, Terraform, and cross-stack support skills enforce strict shortlisting.
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Provide end-to-end cross-stack support in an AWS managed services environment, spanning infrastructure (Terraform, AWS), application (React/JavaScript), and operations including incident management and minor enhancements.
Perform troubleshooting from UI to API to cloud infrastructure using logs, metrics, and observability tools to restore services and identify root causes across development, test, and production setups.
Maintain and update Terraform configurations, support AWS operational activities, create and manage support documentation, and participate in knowledge transfer and stakeholder coordination.
Minimum 4+ years of experience in AWS support, application support, Terraform, or similar cross-functional roles.
Hands-on experience with AWS services including IAM, CloudWatch, CloudTrail, S3, and compute/container services (e.g., EC2, Lambda, ECS, EKS).
Proficiency in Terraform including modules, state management, plan/apply workflows, and troubleshooting drift or failed changes.
Experience troubleshooting React and JavaScript/TypeScript-based front-end issues and incident/problem/change/release management processes. Work Location: Bangalore or Hyderabad (Remote).
Technically versatile support engineer capable of independently tracing complex issues across UI, API, cloud infrastructure, and observability layers without reliance on specialists.
Comfortable working within ambiguity, proactively pushing investigations forward with critical thinking and stakeholder engagement.
Experienced in managed services or run-state support models with focus on operational ownership, collaboration across teams, and continuous process improvement.