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Metro location, mid-level (3-year) role, and broad platform title increase applicant competition.
Platform operations skills are transferable across industries, but proprietary AI platforms and governance raise domain sensitivity.
Explicit 3-year minimum plus specific platform, identity, and security skills make screening moderately strict.
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Administer and support AI platforms including ChatGPT Enterprise, Claude Enterprise, KNIME, and Alteryx covering user provisioning, access management, and platform health monitoring.
Implement and enforce enterprise policies, security controls, and compliance governance across AI platforms, supporting audits and change management.
Provide L2/L3 operational support, incident root cause analysis, platform upgrades, API integrations, and collaborate with stakeholders for issue resolution and enablement.
Bachelor's degree in Computer Science, IT, Information Systems, or related field.
Minimum 3 years of systems engineering or platform administration experience.
Experience with enterprise SaaS platforms administration, including knowledge of Entra ID/Azure AD, SSO, SCIM, MFA, APIs.
Experience with AI platforms ChatGPT Enterprise, Claude Enterprise, KNIME, and Alteryx.
Experienced in enterprise AI platform configuration, administration, and integration with collaborative tools.
Skilled in operational troubleshooting, compliance governance, and automation support within complex platform environments.
Familiar with enterprise security controls, platform lifecycle management, and stakeholder collaboration across US-based teams.