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Tier-1 employer, metro location, and generic HR associate role drive high applicant competition.
Core HR operations and HRIS skills are highly transferable across industries.
Explicit 1–3 years requirement plus HRIS experience and degree make shortlisting moderately strict.
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Process routine employee lifecycle transactions accurately and on time using HR systems and ticketing tools like Workday or ServiceNow.
Monitor service queues, response times and SLAs to meet team targets and handle employee/manager queries via tickets and chat with escalation of complex issues.
Maintain and improve HR data quality through validations, reconciliations, bulk updates and prepare reports/dashboards to track trends and support process improvements.
Bachelor’s degree in business, human resources, information systems, or related field.
1 to 3 years’ experience in HR operations, shared services, customer support, or data management.
Practical experience with HR systems or ticketing tools, e.g. Workday or ServiceNow.
Role is hybrid based in India; on-site attendance as per local team requirements.
Experience with payroll inputs, one-time payments or bulk data uploads is advantageous.
Familiarity with HR lifecycle processes including hire, transfer, promotion, and leaver checks increases suitability.
Ability to build reports or dashboards using Excel or basic BI tools and work effectively with cross-functional and geographically distributed teams.