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Strong brand, popular mid-level sales role with broad skills and targets drives high competition.
Core sales skills transfer across industries but payments and merchant-acquiring experience is preferred, so medium sensitivity.
Explicit 1–4 year requirement plus preferred payments/KAM experience yields moderate shortlisting strictness.
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Manage and grow a portfolio of key merchant accounts, driving activation, engagement, and GMV growth across multiple payment channels (UPI, QR, Soundbox, EDC).
Identify and execute cross-selling opportunities of Paytm’s payment and financial products to merchants to increase revenue.
Conduct business reviews, resolve merchant issues promptly, monitor performance, and reduce churn to improve merchant retention.
1–4 years of experience in Key Account Management, B2B Sales, FinTech, Banking, Payments, Telecom, or FMCG.
Graduate degree in any discipline preferred; undergraduate candidates (12th pass) with relevant skills are also encouraged.
Proficient in MS Excel and CRM tools; strong communication and negotiation skills required.
Work Experience Required: 1–4 years in relevant domains as mentioned.
Has experience working in target-driven sales environments with responsibility for business growth and merchant relations.
Possesses knowledge or experience in digital payments systems such as UPI, QR codes, POS/EDC, and Soundbox solutions.
Demonstrates ability to analyze merchant performance data to identify growth and cross-sell opportunities effectively.