Back
Mid-level generalist role with metro location and broad enterprise-app responsibilities increases candidate competition.
Functional application-support skills transfer across industries, but pricing and regulatory domain knowledge raises domain specificity.
Explicit 4–8 years requirement plus mandatory enterprise-app and ServiceNow experience increases filtering.
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Own day-to-day support and issue resolution for Sell & Retain non-SAP applications and digital tools across multiple regions.
Analyze, document, and translate complex business requirements into functional specs and user stories to support system enhancements and releases.
Monitor and maintain key data integrations and compliance-related touchpoints ensuring system stability and alignment with business needs.
Bachelor’s degree in Information Systems, Business, Computer Science, or equivalent experience.
4–8 years of experience as an Applications Analyst, Functional Analyst, or Business Systems Analyst supporting non-SAP enterprise applications.
Experience working with global business stakeholders and supporting live enterprise systems including incident management via ServiceNow.
Strong understanding of enterprise architecture, project management principles, change/release processes, and security/compliance standards.
Experienced in collaborating across commercial, pricing, customer experience, and digital technology teams in a global matrix environment.
Proven capability to handle ambiguity and manage end-to-end resolution of technical and business issues related to sales and retention applications.
Effective communicator able to explain technical issues to non-technical stakeholders and coordinate cross-functional efforts.