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Tier-1 brand, remote role, and mid-level generalist devops title increase candidate competition.
Role requires specific observability, cloud, IaC, and on-call experience limiting cross-industry transferability.
Multiple explicit tool and cloud requirements plus 3+ years mandate imply strict technical filters.
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Manage and resolve operational ticket queues, identifying and automating repetitive issues to reduce backlog.
Participate in on-call and incident response rotations, troubleshooting and documenting in real time to reduce MTTR.
Build and maintain monitoring dashboards and embed AI-assisted tools for triage, diagnostics, and automation to enhance service health visibility.
3+ years experience with observability and metrics tooling (e.g., Prometheus, Grafana, Datadog).
3+ years experience with data querying and pipelines (e.g., SQL, Airflow, Trino).
Working knowledge of network fundamentals and hardware (e.g., Cisco, Palo Alto).
Work Experience Required: 3+ years in relevant operational/engineering roles. Location: India - Remote eligibility explicitly mentioned.
Experienced with AI-powered operational automation and intelligent incident response workflows.
Skilled in coding and scripting (Python, Go, JavaScript, TypeScript, Bash) for automation within cloud environments (AWS, GCP, Oracle Cloud).
Proficient in using monitoring, CI/CD, and ticketing tools (Grafana, Jenkins, Jira) in enterprise SaaS environments.