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Strong global payments brand, Pune location, and generalist SRE skills increase applicant competition.
Core SRE skills transfer, but payments domain and specific tools moderately limit industry portability.
Multiple explicit years, leadership requirement, and mandatory cloud/tech stack make shortlisting highly strict.
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Lead and manage a team of 6-8 Site Reliability Engineers/Production Support Analysts ensuring availability, stability, and performance of business-critical applications and cloud infrastructure.
Own production support for Java-based, Google Cloud Platform (GCP) applications in the Payments domain including incident management and root cause analysis.
Drive automation, proactive monitoring, operational KPIs, and continuous process improvements to improve Mean Time to Detect (MTTD) and Mean Time to Recover (MTTR).
8 to 10 years of experience in Production Support, Application Support, SRE, or similar IT operations role.
Minimum 2-3 years experience leading support or SRE teams.
Hands-on experience with Java/J2EE, Spring Boot, Microservices, REST APIs, and troubleshooting application performance issues.
Experience with Google Cloud Platform (GCP), Cloud SQL, IT Service Management tools like ServiceNow, and Payments domain applications.
Proven leader capable of managing medium-sized SRE or support teams in complex, production-critical environments.
Strong technical background with hands-on experience in Java-based cloud applications and Microservices architecture in Payments or similar domains.
Experienced in driving operational excellence via automation, observability, incident management and continuous improvement initiatives.