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Tier-1 brand, mid-level generalist facility role in Mumbai attracts many qualified applicants.
High because soft-services, vendor and FM operations experience are domain-specific and less transferable.
Explicit multi-year facility management and role-specific experience requirements increase screening strictness.
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Manage Facility Management team focusing on help desk issue resolution and user services, ensuring service levels and KPIs are met.
Oversee and coordinate facility services including janitorial, front office, pantry, catering, and maintenance activities, ensuring compliance with standards.
Support facility operations including record management, vendor management, emergency response, meetings/events, and ad hoc projects, providing backup for Facility Manager as needed.
Minimum 5 years of experience in facility management with at least 3 years as a facility executive.
Must be able to work on-site in Mumbai, Maharashtra, India.
Strong interpersonal and communication skills required.
Ability to perform under pressure is necessary.
Experienced in managing diverse facility operations including vendor, janitorial, front office, and catering services.
Skilled in operational monitoring such as help desk oversight, routine inspections, and supplier/service level management.
Capable of collaborating with multiple stakeholders including clients, suppliers, site leaders, and internal teams within JLL network.