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Tier-1 employer, metro location, and mid-level generalist role increase candidate competition.
Requires FM industry experience, reducing cross-industry transferability.
Explicit 4–6 years and FM industry experience create strict screening filters.
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Direct and administer the operational efforts of the Front Office ensuring policies and procedures are followed.
Manage Front Office staff, providing coaching and ensuring professional service to visitors including VIP clients/visitors.
Handle complaints/feedback, maintain front office equipment and facilities, and conduct training and performance management for Front Office staff.
4-6 years overall experience, with 4-5 years in Facilities Management or similar industry.
Preferably holds a Bachelor’s Degree or BHM qualification.
Hands-on experience with visitor management software and MS Office.
On-site work location: Bengaluru, Karnataka.
Experienced in managing front office operations within Facilities Management or Hospitality environments.
Strong skills in customer service, vendor/people management, and communication aligning with managing multi-functional teams.
Operates with focus on process adherence, crisis management involvement, and proactive issue resolution in a professional front office setting.