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Popular mid-level HR generalist role in a metro BPO attracts high applicant competition.
Core HR skills transfer broadly, but BPO/international call-center preference increases domain specificity.
Explicit 24+ months requirement plus Master's degree and BPO experience preference raises strictness.
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Analyze HR-related information to recommend effective solutions and enhance manager and employee performance.
Manage and execute HR special projects including coordinating stakeholders, conducting research, and processing transactions.
Ensure compliance with local employment laws, update policies, administer onboarding, employee satisfaction surveys, and handle employee relations issues.
At least 24 months of professional experience, preferably in a BPO HRBP role with international call center experience.
Master's degree or postgraduate qualification in Human Resources.
Thorough knowledge of employment-related laws and regulations.
Excellent communication and organizational skills.
Experienced HR professional familiar with BPO operations and international call center environment.
Skilled in managing employee relations, compliance, and multiple HR initiatives concurrently.
Analytical with strong problem-solving abilities and attention to detail.