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Strong financial brand, mid-level generalist role, and Bangalore location increase applicant competition.
Technical SRE/devops skills are transferable but preferred financial domain knowledge increases specificity.
Mandatory 5+ years plus required monitoring, SQL, Kafka, ServiceNow skills make candidate filters strict.
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Support and maintain complex, business-critical applications with cross-functional integration impacting business processes.
Troubleshoot application issues, perform root cause analysis, monitor alerts, and implement corrective/preventive actions.
Lead continuous improvement initiatives including automation to enhance application maintenance and support processes.
5+ years experience in application maintenance, support engineering, or systems analysis.
Bachelor’s Degree in Computer Science or related field.
Technical skills mandatory: ServiceNow, Oracle, SQL, Kafka, Unix basics, monitoring tools like Dynatrace and Splunk.
Work location: Bangalore; Role type: Hybrid; Flexible to work in 24/7 rotational shifts.
Experienced in incident, request, and problem management with hands-on troubleshooting beyond coordination.
Familiarity with JEE, Enterprise Technologies, microservices, cloud concepts (AWS/Azure preferred), and Site Reliability Engineering (SRE) principles.
Comfortable collaborating with cross-functional and geographically distributed teams, including US-based teams.