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Metro Bangalore location and a generalist infrastructure/VDI role produce moderate applicant competition.
VDI/Citrix specialization limits transferability somewhat, but core infrastructure skills remain moderately transferable across industries.
Requires specific VDI/Citrix expertise, Microsoft certification, and ITIL knowledge, indicating moderate filtering.
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Own daily VDI administration including maintenance, upgrades, and security configurations for desktop virtualization environments.
Troubleshoot and resolve tier 2/3 VDI incidents, maintain golden images, and deploy virtual machines and applications.
Collaborate on testing new VDI technologies, support infrastructure initiatives, and contribute to knowledge base documentation.
Bachelor's degree in Engineering (B.E/B.Tech) or MCA.
Expert-level (5 years) experience with Virtualization technologies, specifically AVD and Citrix build.
Microsoft certification related to Office 365 or VDI technologies required.
Location: Bengaluru (IND-KA-Bengaluru-Ecospace1B-ML).
Experienced in VDI operations with strong incident troubleshooting and problem resolution skills at tier 2/3 support levels.
Proficient in ITIL processes and creating technical documentation like RCA and knowledge base articles.
Able to work independently on complex issues and collaborate on infrastructure projects and automation opportunities.