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Tier-1 brand, generalist operations title, and metro location drive high candidate competition.
Operations and shipment documentation skills transfer across logistics and supply-chain roles but are less relevant outside trade-heavy industries.
Moderate filters: graduate requirement and supply-chain knowledge but no strict certifications or explicit years.
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Manage end-to-end logistics operations post-booking including shipment handling, documentation, system updates, and booking support.
Coordinate with customers, carriers, co-loaders, and internal teams to ensure smooth shipment execution and timely resolution of issues.
Maintain shipment trackers, support billing and dispute resolution, and drive operational excellence through process improvements and performance monitoring (GOI, KPIs).
Bachelor's degree in any discipline.
Fluency in English with strong communication skills.
Work Experience Required: Not explicitly mentioned in the JD.
Handle both FCL and LCL shipments with knowledge of shipping documentation (B/L, SWB, SI).
Experienced in end-to-end supply chain or logistics operations with a focus on shipment management and documentation.
Capable of proactive exception management and stakeholder collaboration across global and internal teams.
Skilled in driving operational excellence and managing performance metrics related to shipment and supply chain execution.