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Tier‑1 brand, metro locations and generic title raise competition, partially offset by Salesforce specialization.
Salesforce platform skills are transferable across industries but require CRM domain knowledge.
Explicit 1+ years Salesforce experience and platform skills required, certifications are preferred not mandatory.
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Provide direct user support and business analysis for Salesforce CRM, ensuring stable and functional deployment.
Collaborate with global sales and business leaders to scope projects, support UAT, and implement phased development.
Maintain documentation, troubleshoot integrations, and apply advanced Salesforce technical concepts to improve business processes.
Degree in Computer Science, Software Engineering, MIS, or related field preferred.
At least 1 year of previous administrative experience with Salesforce.
Salesforce Certified Advanced Administrator or Developer certification preferred; Platform App Builder certification preferred.
Experience working in Agile projects with proven ability to manage complex Salesforce technical issues.
Experienced in supporting and enhancing large Salesforce Org implementations with scalable solutions.
Able to engage directly with multi-functional and global teams, providing consultative support and business process improvement.
Comfortable working under consultative direction with a focus on delivering user-focused Salesforce developments aligned to business objectives.