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High due to Tier-1 brand, metro location, and a mid-level generalist operations role.
ERP and operations skills are transferable, but spares and field-service specifics add moderate industry sensitivity.
Explicit six-year minimum plus mandatory Oracle ERP and warehouse/spares experience increases shortlisting rigidity.
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Manage end-to-end Order-to-Invoicing process including order creation, shipment tracking, billing, invoicing, and past dues follow-up.
Reconcile parts orders and coordinate inventory and stock transfers across regions.
Support service delivery by tracking KPIs, managing credit note workflows, allocating costs, and providing administrative support to cross-functional teams.
Minimum 6 years of relevant work experience.
Diploma or Bachelor's degree in any discipline from a recognized institute; Technical degree/diploma is a plus.
Experience with Oracle ERP and customer database management.
Strong knowledge of warehouse operations, inventory management, and Microsoft Excel and PowerPoint skills.
Experienced in customer service or operations with a focus on order processing and inventory reconciliation.
Familiar with spares part management, procurement, export documentation, and stock reconciliation.
Capable of managing complex workflows such as credit notes and cost center allocations in a cross-functional environment.