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Strong employer brand, generalist operations title, mid-level 5–7 years, and metro location create high applicant competition.
Requires logistics, last-mile delivery, and franchise/partner experience, limiting transferability across industries.
Explicit 5–7 years requirement plus mandatory logistics/last-mile partner management imposes moderate filtration.
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Own and execute partner onboarding, including training and system access, to activate last-mile delivery partners timely.
Monitor and ensure service quality by tracking delivery partner performance against SLAs, handling complaints, and supporting corrective actions.
Coordinate operational logistics with regional teams to manage volume allocation, peak readiness, and resolution of partner operational issues.
Graduate degree in Logistics, Operations, Supply Chain, or related field is mandatory.
5–7 years of experience in logistics operations, last-mile delivery coordination, or partner/vendor management required.
Experience with courier, express logistics, e-commerce, or franchise-based delivery models preferred but not mandatory.
Work Experience Required: 5–7 years in relevant logistics roles.
Experienced in operational execution and coordination within last-mile delivery or outsourced logistics partner environments.
Comfortable working in a field-oriented, dynamic, high-volume operational setting with significant partner interaction.
Strong track record in SLA compliance, service quality monitoring, and operational issue resolution in logistics or courier sectors.