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Remote work and a common entry-level sales title raise applicant competition to medium.
Telesales and customer retention skills are readily transferable across consumer-facing sectors.
Explicit 6–12 months telesales experience, language, device, and shift requirements increase shortlisting strictness.
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Make 100-120 outbound calls daily to customers with incomplete orders to drive order completion and sales.
Handle customer queries related to orders, offers, delivery, payment, and conduct follow-ups to improve repeat sales.
Maintain accurate CRM records and achieve daily target of 15-20 confirmed orders.
6 months to 1 year experience in customer service or telesales/voice processes required.
Fluent in Hindi and English; multilingual skills preferred.
Must have personal laptop/desktop with webcam and stable internet connection for remote work.
Willingness to work 9-hour rotational shifts including Sundays and public holidays.
Experienced in outbound voice sales or customer retention roles with proven persuasion abilities.
Comfortable working in a fast-paced, target-driven environment with clear performance goals.
Able to manage remote work setup independently and adapt to rotational shift schedules.