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Metro location, mid-level 3+ years, and generalist operations title increase applicant competition.
Role requires intercity travel operations experience and Telugu fluency, limiting cross-industry portability.
Mandatory 3+ years, bachelor's, Telugu fluency, rotational shifts, and Salesforce familiarity create moderate filtering.
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Oversee and monitor live bus operations ensuring seamless coordination among drivers, hosts, and internal teams.
Manage operational issues using Salesforce tickets and resolve crises swiftly to minimize disruptions.
Coordinate end-to-end issue resolution across Operations, Customer Support, and Global teams using real-time communication tools.
Bachelor's degree holder.
3+ years' experience in customer service, intercity travel operations, or related field.
Fluent in Telugu and English; additional South Indian languages and Hindi are a plus.
Ability to work 24/7 rotational shifts including weekends; basic Excel proficiency; experience with Salesforce is a strong plus.
Experienced in real-time operations with ability to multitask and manage crisis calmly in fast-paced environments.
Effective communicator comfortable coordinating across multiple teams and stakeholders.
Demonstrates discipline, flexibility, and proactive problem-solving in dynamic start-up settings.