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Strong employer brand, metro location, generalist operations role, broad skillset required.
Requires commercial lending operations experience and Loan IQ familiarity, limiting cross-industry transferability.
Explicit 1-3 years and loan-operations experience required, so moderate filtering.
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Perform daily operational tasks related to enterprise loan accounts including account maintenance, loan onboarding, transaction processing, and exception handling.
Ensure compliance with all relevant regulations and internal policies while delivering transactions within agreed SLAs with a focus on accuracy and risk mitigation.
Act as a subject matter expert for loan operations, provide client support and training, recommend process improvements, and participate in special projects as assigned.
Bachelor’s degree, preferably in commerce.
1-3 years of related professional experience, preferably in banking/financial services with commercial lending operations experience.
Proficiency in MS Office tools; experience with Loan IQ is a plus.
Work Experience Required: 1-3 years in related banking/financial services roles.
Experienced in commercial lending operations with strong knowledge of loan processing and account maintenance workflows.
Capable of independently researching and resolving complex operational issues with attention to detail and risk awareness.
Effective in managing relationships across onshore and internal business teams, and driving operational improvements and initiatives globally.