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Global FMCG brand, Bangalore metro and managerial role but niche Black Belt OTC requirement.
Requires OTC experience in FMCG and Black Belt, limiting cross-industry transferability.
Explicit 8-12 years, mandatory Black Belt and OTC FMCG experience make filters highly rigid.
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Drive process excellence initiatives and continuous improvement projects across the Order to Cash (OTC) function to improve efficiency and effectiveness.
Develop and execute process improvement and innovation strategies collaborating with stakeholders across GBS, business units, IT, and PMO.
Lead or mentor process improvement teams including Lean and Six Sigma projects, ensuring enhanced customer satisfaction (CSAT/NPS) and quality outcomes.
8-12 years of professional experience; at least 5 years working with senior management teams.
Experience in Order to Cash within a Global FMCG organization or service provider servicing FMCG accounts is mandatory.
Certified Lean Six Sigma Black Belt from a reputed institute/organization.
Proficiency in MS Office (Excel, PowerPoint) and Minitab.
Experienced in leading process excellence in large-scale, global FMCG business environments, specifically in OTC operations.
Capable of collaborating effectively with cross-functional and senior stakeholders to design and implement process improvements.
Skilled in Lean and Six Sigma methodologies, with a strong ability to analyze data and drive actionable insights toward continuous improvement.