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Metro location and mid-level generalist technical role increase applicant competition.
Role requires hardware and embedded domain expertise, reducing cross-industry transferability.
Mandatory 5+ years, embedded/hardware experience and travel requirement enforce moderate filtering.
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Provide pre-sales and post-sales technical support including product demos, consultations, and solution recommendations to customers and sales teams.
Build strong customer relationships by understanding technical requirements and challenges, and deliver training sessions to customers and internal teams.
Travel domestically and internationally (typically 25-50%) to provide on-site support, training, and participate in customer meetings and events.
Bachelor's degree in Engineering (Mechanical or Electrical).
Minimum 5 years of experience in a technical customer-facing role such as field application engineering or technical consulting.
Strong understanding of hardware and software systems including embedded systems, networking, and software development.
Willingness to travel 25-50% domestically and internationally.
Experienced in interfacing between technical product aspects and customer needs, comfortable with customer engagement and technical sales support.
Proficient in conducting technical training and producing technical documentation for diverse audiences.
Capable of independently troubleshooting technical issues and communicating complex technical concepts effectively.