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Strong Tier-1 brand, mid-level seniority, metro location, and broad UX skillset increase applicant competition.
Qualitative UX research skills transfer across industries, but platform/product experience raises fit sensitivity.
Explicit six-year requirement plus domain expertise and leadership expectations increase shortlisting strictness.
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Lead qualitative UX research projects focusing on user behaviors and motivations using methods like interviews, field studies, diary studies, and surveys.
Collaborate closely with cross-functional teams including Program Managers, Engineers, Data Science, and Marketing to drive research agenda for Channel Memberships and Fan Funding products.
Influence stakeholders and own project priorities and strategy discussions to deliver research-driven insights that improve products and services.
Bachelor's degree or equivalent practical experience required.
Minimum 6 years of experience in applied research settings, preferably in UX research.
Experience in qualitative research methods such as usability studies, contextual inquiries, 1:1 interviews, and unmoderated research studies.
Preferred but not mandatory: Experience working in large matrixed organizations and managing projects.
Experienced UX Researcher comfortable working with executive leadership and cross-functional teams in large organizations.
Strategic thinker able to influence stakeholders and align research priorities with product goals.
Strong background in qualitative research methods with ability to synthesize and communicate user insights to drive product impact.